Jtea9 Privacy Policy — Your In Data Protection We Are Committed

Certain personal information is collected when you register and use the jtea9 platform. This is primarily to provide you with the best possible service and to comply with international gaming regulations.

We collect the following types of information:

• Identity Information: Full name, date of birth, nationality, and gender.
• Contact Information: Email address, mobile number, and residential address.
• ID Document Details: Copy of National ID (NID), passport, or driving license (required for KYC).
• Financial Information: Mobile Banking, Nagad, or Rocket mobile banking number (for transaction verification purposes only).
• Device Information: IP address, browser type, device ID, and operating system.
• Usage Data: Login time, game history, bet amounts, and session data.
• Cookie Information: Browsing preferences and session tokens.

Collected data is used solely for its stated purpose. jtea9 never uses your information beyond what has been approved.

In addition to the purposes listed above, jtea9 may occasionally send promotional emails or SMS messages. You can opt out of these communications at any time.

Jtea9 never sells your personal information to advertisers or third parties for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment Processor: Limited information is shared with Mobile Banking, Nagad, and Rocket solely to verify and process transactions.
• Game Provider: User IDs and session data are shared with third-party game platforms.
• Legal Authorities: Information may be disclosed pursuant to a valid order from a court or regulatory authority.
• Anti-Money Laundering (AML): Suspicious transactions may be reported to the relevant financial regulatory authority.
• Technology Partners: Data is shared under contract with providers of server hosting, data analytics, and security services.

Jtea9.win uses various types of cookies. Cookies are small text files stored in your browser that help improve your experience on the website.

• Essential Cookies: Used to maintain login sessions and ensure security. The website cannot function properly without these.
• Functional Cookies: Used to remember your language preference, theme settings, and other personalizations.
• Analytics Cookies: Used to collect website usage statistics. No personally identifiable information is included.
• Security Cookies: Used to detect suspicious activity and protect your account.

You can manage or block cookies through your browser settings. However, blocking certain essential cookies may limit some features of the website.

Jtea9 uses industry-leading technology and practices to protect your data. Our security framework provides multi-layered protection.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication: An additional verification layer when accessing your account.
• Firewall Protection: Advanced firewalls are used to prevent unauthorized access.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Data Backup: All data is regularly backed up and stored in encrypted form.
• Staff Training: All jtea9 staff receive regular training on data protection.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.

As a jtea9 user, you have the following rights over your personal information:

• Right to Access Your Data: You may submit a request to find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data to keep for your own records.
• Right to Opt Out of Promotional Communications: You can opt out of marketing emails or SMS at any time.

To exercise these rights [email protected] . Email us and we will respond to your request within 30 days.

Jtea9 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: A minimum of 5 years in accordance with international AML regulations.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Session Data: Upon session end, or a maximum of 90 days.
• Log Files: Up to 12 months for security purposes.
• Marketing information: Until consent is withdrawn, or a maximum of 2 years.

Once the retention period expires, data is automatically deleted or anonymized so that no individual can be identified.

Jtea9 strictly prohibits account registration by anyone under 18. We do not knowingly collect or process data from minors.

• Age declaration is mandatory at the time of registration.
• Accounts are verified whenever suspicious activity is detected.
• If an account is confirmed to belong to a minor, it will be immediately suspended and all associated data deleted.
• If a parent suspects their child has created an account, they can contact us directly at [email protected].

Jtea9 reserves the right to update or modify this Privacy Policy at any time. Changes may be made in response to legal or business requirements.

• Registered email addresses will be notified in advance of any significant changes.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

We recommend visiting this page regularly to stay up to date with our latest Privacy Policy.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

• Email: [email protected]
• Live Chat: 24/7 live chat support is available directly through the platform.
• Response Time: Up to 72 hours for email; instant via live chat.
• Data Request: Requests to access or delete your data will be processed within 30 days.